2024年3月24日发(作者：)

港口年度考核量化测评标准

Port annual assessment quantification evaluation criteria play a vital

role in measuring the overall performance and efficiency of ports. 港

口年度考核的量化测评标准对于衡量港口的整体表现和效率起着至关重要的

作用。 It provides a framework for assessing key performance

indicators, such as throughput capacity, operational efficiency, safety

measures, environmental compliance, and customer satisfaction. 这为

评估关键绩效指标，如吞吐能力、运营效率、安全措施、环境合规和客户满

意度提供了一个框架。

One of the main challenges in setting up quantification evaluation

criteria for port assessments is determining the appropriate metrics

to measure success. 制定港口评估的量化测评标准面临的主要挑战之一是

确定衡量成功的适当指标。 These metrics should be aligned with the

overall goals and objectives of the port, reflecting its performance

efficiency and effectiveness. 这些指标应与港口的整体目标和目标保持一

致，反映其绩效效率和有效性。 The criteria should be realistic,

measurable, and relevant to the specific needs and challenges faced

by the port. 标准应当是现实的、可度量的，并且与港口面临的具体需求和

挑战相关。

Another important aspect to consider in the development of

quantification evaluation criteria is stakeholder involvement and buy-

in. 在制定量化测评标准的过程中需要考虑的另一个重要方面是相关利益相

关者的参与和认可。 It is essential to engage with key stakeholders,

such as port authorities, terminal operators, shipping lines, and cargo

owners, to ensure that the criteria are comprehensive and reflective

of their needs. 与关键利益相关者（如港口管理机构、码头运营商、船运公

司和货主）进行互动是至关重要的，以确保标准全面并反映他们的需求。

Their input and feedback can help refine the criteria and make them

more relevant and effective in evaluating port performance. 他们的意

见和反馈可以帮助完善标准，使其在评估港口绩效方面更加相关和有效。

Efficiency and productivity are key drivers in the success of a port,

and therefore, these factors should be at the forefront of the

quantification evaluation criteria. 效率和生产力是港口成功的关键驱动因

素，因此，这些因素应该是量化测评标准的重要考虑因素。 The criteria

should include metrics related to turnaround times, vessel

productivity, berth utilization, and cargo handling efficiency to

measure the overall operational efficiency of the port. 标准应包括与周

转时间、船舶生产力、泊位利用率和货物处理效率相关的指标，以衡量港口

的整体运营效率。 By focusing on these key performance indicators,

ports can identify areas for improvement and implement strategies

to enhance their operational performance. 通过专注于这些关键绩效指

标，港口可以确定需要改进的方面，并实施策略以提高其运营绩效。

Safety and security are critical aspects of port operations, and it is

imperative that the quantification evaluation criteria include

measures to assess these factors. 安全和保安是港口运营的关键方面，量

化测评标准必须包括用于评估这些因素的措施。 Metrics related to

accident rates, compliance with international safety standards,

emergency response preparedness, and security protocols should be

incorporated to ensure the port's compliance with regulatory

requirements and industry best practices. 应该包括与事故率、符合国际

安全标准、应急响应准备工作和安全方案相关的指标，以确保港口符合监管

要求和行业最佳实践。 By prioritizing safety and security in the

evaluation criteria, ports can create a secure operating environment

for employees, customers, and visitors. 通过将安全和保安放在评估标准

的首要位置，港口可以为员工、客户和访客创造一个安全的操作环境。

Environmental sustainability is becoming increasingly important in

the maritime industry, and ports are expected to adhere to stringent

environmental regulations and reduce their carbon footprint. 环境可

持续性在海事行业变得越来越重要，港口被期望遵守严格的环境法规并减少

其碳足迹。 The quantification evaluation criteria should include

metrics related to emissions reduction, waste management, energy

efficiency, and biodiversity conservation to assess the port's

environmental performance. 量化测评标准应包括与减排、废物管理、能

源效率和生物多样性保护相关的指标，以评估港口的环境绩效。 Ports can

implement sustainable practices and green initiatives to mitigate

their environmental impact and contribute to a more sustainable

future for the industry. 港口可以实施可持续实践和绿色倡议，以减轻其环

境影响并为该行业的可持续未来做出贡献。

Customer satisfaction is a key aspect of port performance, as

satisfied customers are more likely to return and recommend the

port to others. 客户满意度是港口绩效的关键方面，因为满意的客户更有可

能返回并推荐港口给他人。 The quantification evaluation criteria

should include metrics related to service quality, accessibility,

responsiveness, and communication to gauge customer satisfaction

levels. 量化测评标准应包括与服务质量、可访问性、响应性和沟通相关的指

标，以衡量客户满意度水平。 By prioritizing customer satisfaction in

the evaluation criteria, ports can enhance their reputation, attract

new business, and foster long-term partnerships with customers. 通

过将客户满意度置于评估标准的首要位置，港口可以提升其声誉，吸引新业

务，并与客户建立长期合作伙伴关系。