2024年3月28日发(作者：)

侵权原因：

Dear Amazon Seller Performance Team.

Thank you again for working with us to resolve the infringement issue in our account, we have

re-improved our action plan as the information we submitted previously was not accepted by

you. And please understand that we were unable to provide the documentation you requested to

prove non-infringement, as we immediately investigated this when we received your store

suspension notice and found that our products were indeed infringing. We are very ashamed and

sorry for the inconvenience and harm caused to Amazon and the right holder, we admit that we

made a stupid mistake, but please believe that we never did it intentionally, please give us a

chance to correct it, we will analyze the cause of the problem and take more detailed measures

to solve and prevent the problem with great efforts, we sincerely hope that Amazon will see our

efforts, forgive us and reactivate our account.

-- Greater detail on the root cause(s) of the infringement.

- ASIN: XXXXXXXX,XXXXXXXXX,XXXXXXX,XXXXXXXXX,XXXXXXXX

-Title: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

-Type of infringement: Copyright

-Name of rights owner:John Marshall

1. These products are all Baseball Caps, the only difference is the color. We know that copyright is

intended to protect original works of art, such as videos, movies, songs, books, musical

compositions, etc. So we did a Google search of the images of the products, and we found that

the graphics on the products are identical to the works of the rights owner, John Marshall, but we

used the works on the product graphics without authorization and listed the products, so we did

infringe copyright. In fact, we initially listed these products because the graphics on the products

were very attractive, but we did not think that the graphics on the products could cause

infringement and neglected to check this aspect, and we are very sorry and ashamed of our

negligence. We have removed the infringing products as soon as possible and we promise that

we will not upload similar products again.

careful investigation, we found that the main cause of the infringement was a lack of

awareness of copyright protection by an employee in our purchasing department. The employee

explained that the products were purchased from a long-standing supplier and that when he

visited the factory, the supplier strongly recommended the products and assured him that they

were generic, that we never thought our partner would cheat us, and that our purchasing

employee did not find brand names or labels when he looked at the products, so he believed the

supplier's statement that the product was generic and needed no further inspection. In fact, this

employee was new to the company. Lacking a thorough understanding of intellectual property

rights, he was unaware that the products were also protected by copyright. Also, it is undeniable

that we lacked the expertise to help us confirm whether our products have intellectual property

rights and verify supplier information. In fact, as far as copyright is concerned, it is difficult for us

to determine whether the supplier intentionally conceals the fact that it is not authorized. We

should hire procurement experts to help us review the products and ensure the legitimacy of the

products we buy at the source.

解决措施：

-- Greater detail on the actions we have taken to resolve the infringement issues.

have deleted all infringing products in our store and destroyed the remaining inventory of

infringing products to stop further infringements. We also require our staff to check the titles,

pictures and details of the remaining products to ensure our account There is no problem of

infringement in this article. Once we find a product with a risk of infringement, we will remove

and destroy it without hesitation.

2. We immediately contacted the suppliers who provided the products and sent them

screenshots of the store suspension notice. Under undeniable evidence, they finally admitted

that they produced and sold the products without authorization. We are very angry about this.

We have returned all the remaining inventory of infringing products in the warehouse to the

supplier, and we have permanently ended our cooperation with the supplier. We will only

cooperate with reliable suppliers or manufacturers that can provide authorization in the future.

3. We severely punished the employee who made infringement mistakes. Because he did not

carefully check the products, which caused serious consequences, we fired the employee. We

want everyone in the company to know that we will never let the company make such stupid

mistakes again. Therefore, we ask everyone to be vigilant about infringement. If similar mistakes

occur again, they will be dismissed or punished more severely.

4. We have strengthened Amazon policy training for employees to raise their awareness of

intellectual property rights. We have hired a professional lawyer, who will develop a weekly

intellectual property training course, which will include theoretical knowledge and practical

knowledge of intellectual property. After the course, everyone will take the exam, and we will

eliminate the unqualified employees. We believe that this will greatly prevent human

infringement mistakes.

5. We held a meeting and formulated the following regulations for employees:

(1) Before purchasing the product, the staff of the purchasing department must investigate the

qualification of the supplier and whether all aspects of the product information are safe.

(2) Editorial staff shall not list works protected by intellectual property rights without the

permission of the original owner.

(3) Comprehensive evaluation of employees' bonuses according to their work attitude,

performance and work quality. If there is a violation, it will be fined, dismissed or more severely

punished according to the severity.