2024年5月5日发(作者：)

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电子邮件（E-mail）

电子邮件基本格式包含：收件人（to…）, 发件人（from…）主题（subject）, 正文内容与

书信格式基本一致。

格式：

To:收信人邮箱地址

From:发信人邮箱地址

Subject:主题

Date: 日期

Dear Sir or Madam: 称呼

Body 正文

Yours truly/sincerely

Signature 签名

从问候开始

用问候语开始邮件内容非常重要，根据你与收件人的关系亲近与否，关系一般，不能直呼其

名，例如

"Dear Mrs. Price,"

。如果关系比较亲密的话，你就可以说，

"Hi Kelly,"

如果你

和公司联系，而不是个人，你就可以写

"To Whom It May Concern:"

感谢收件人

如果回复他人的邮件，应以感谢开头。例如，如果有客户想了解你的公司，你就可以说，"Thank

you for contacting ABC Company."如果此人已经回复过你的一封邮件了，那就一定要说，

"Thank you for your prompt reply."或是"Thanks for getting back to me."这样对方就会感到比较

舒服，而且显得更礼貌。

表明你的意图

如果是你主动写电子邮件给别人，应以你写此邮件的目的开头。例如，"I am writing to enquire

about …"或是"I am writing in reference to …"在电子邮件开头澄清你的来意非常重要，这样才

能更好的引出邮件的主要内容。记得要注意语法，拼写和标点符号，保持句子简短明了并句

意前后一致。

结尾

在你结束邮件之前，再次感谢收信人并加上些礼貌语结尾。你可以"Thank you for your

patience and cooperation."或"Thank you for your consideration.""If you have any questions or

concerns, don't hesitate to let me know." 及"I look forward to hearing from you."

结束语

最后是写上合适的结束语并附上你的名字。"Best regards,""Sincerely,"及"Thank you,"都很规

范化。最后，在发送邮件之前，最好再读一遍你的内容并检查其中有没有拼写错误。

电子邮件常用语

我已经收到您的邮件。

 I have received your email (yesterday/last week/this morning……).

 Your email has been received.

非常感谢您的回信。

 Thanks very much for your early reply.

 Thank you for your email.

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附件是……，请参阅。

 Please kindly find the attached……

 Attached please kindly find the ……

 Enclosed is the ……, please kindly find it.

 Attached you will find……,

如有问题，请随时和我联系。

 Contact me if you have any problem.

 If there is any uncertainty, feel free to contact me.

 Call me if you have any problem.

如有建议，请指出。

 Please let me know if anything needs to be improved.

 Your advice/suggestion will be greatly appreciated.

一旦确认，我会立刻/第一时间通知您的。

 Once confirmed, I will let you know immediately.

 Once confirmed, I will notice you ASAP. （*ASAP=as soon as possible 尽快）

希望尽快得到您的回复。

 I’m looking forward to your early reply.

 Your promote reply will be greatly appreciated.

 Your early reply will be highly appreciated.

希望您一切都好/万事如意。

 I hope everything goes well with you.

 I wish you all the best.